• Autumn Winter 2022 Now Live

TERMS AND CONDITIONS OF OCTAVE/EXCEED CLOTHING:-

It will be necessary for the customer to sign all the deliveries.

Due to logistical difficulties in certain areas,we reserve our rights to cancel your order or make such order subject to additional terms and conditions (requiring such orders to be conditional upon minimum value of products being ordered in single transaction.)

Merchandise cannot be returned for cash.

Merchandise can only be exchanged within 30 days of purchase along with original purchase invoice and all tag intact on the product.

Merchandise can only be exchanged from same store of original purchase.

Defective item can only be exchanged within 4-5 days from the date of purchase along with original purchase of invoice.

Not more than two refund requests can be made on same article.

Product bought from OCTAVE/EXCEED Clothing or any other multi brand outlets cannot be returned at exclusive stores.

For reason of hygiene exchange on socks,caps,muffler,leather goods or any other accessories will not be accepted.

Merchandise purchased on end of season sale and mid season sale are not eligible for any refund.

Price adjustments will not be honored for any marked-down merchandise.

If our delivery provider cannot make delivery to you at your shipping address,an additional attempt will be made on the following business day.In case of second deliver failure, the parcel will be sent back and refund will be given for all orders.

For any complaints & queries kindly contact us customercare@octaveclothing.in

 

CONTACT INFORMATION:

For any query and complaints regarding to privacy under applicable laws and regulations,you can contact us.

 

EMAIL ADDRESS:

customercare@octaveclothing.com

info@octaveclothing.com

Our website address is: https://octaveclothing.com